FAQ

REBiRTH Festival Day 1, Friday 10-04-2020, 06 PM – 01 AM
REBiRTH Festival Day 2, Saturday 11-04-2020, 12 PM – 00 AM
REBiRTH Festival Day 3, Sunday 12-04-2020, 01 PM – 11 PM

Please note: the entrance closes at 10 PM, after this time it is no longer possible to enter the festival.

The Rebirth Residence campsite opens on Friday 10-04-2020 at 2 PM.

The minimum age for entrance is set down as 17. Legitimation in the form of a valid ID card, passport or driving license is compulsory. See our general conditions for more information. By visiting the Rebirth Festival you agree with our house rules.

The entrance to REBIRTH Festival is open every day until 10 PM. After 10 PM it won’t be possible anymore to enter the festival terrain.

You can’t leave the REBiRTH Festival site during the festival to return later.

If you notice that you have lost something during REBiRTH Festival, report to the Lost & Found counter, which is located at the coin sale. If, after your visit, you notice that you have lost something, mail to info@rebirth-festival.nl. All lost items will be brought to the city hall of Haaren a few days after the event, please contact them for your lost items.

During the festival, food and drinks can only be bought with festival tokens. It’s not possible to buy food and drinks with cash. There will be cash desks in various areas at the festival site, where you can buy festival tokens with cash or a payment card (Maestro / MasterCard / VISA / Credit Card).

Yes! There is a first aid post at the festival site. Medical officers can also be found walking around the festival site. Feeling unwell? Then go to the first aid post, they will help you. If you presume someone has used too many drugs/too much alcohol then please consult someone of security, first aid or the organization.

There won’t be a livestream at REBiRTH Festival.

Most area’s at REBiRTH Festival are covered with tents, there is one outdoor area.

The timetable of REBiRTH Festival appears about 1 week before the festival.

There will be enough lockers present where you can store your coat and personal belongings. During the event you will always have access to your locker. Buy your locker voucher easily and quickly in advance through our ticket shop.

There are several hotels near REBiRTH Festival, book your hotel quickly and easily through our Ticketshop!

Are you ready for REBiRTH Island of Infinity, Download the app so you will be prepared! You could also meet people who are going! Download it now, App & Playstore via http://bit.ly/34EA969

If you have a food allergy, you can bring your own food and / or drinks, if you bring a valid doctor’s statement.

You’re allowed to bring an E-cigarette or E-smoker to the festival site. It’s not allowed to bring refills or e-liquid.

It is not allowed to take laughing gas with you or to sell it at REBiRTH Festival.

It’s not allowed to bring your own food and/or drinks to REBiRTH Festival. If you have a special diet then we will make an exception if you take a doctor’s certificate with you and show it at the entrance.

You are not allowed to enter the festival site with (semi) professional photo/video equipment, unless otherwise agreed with the organization. A normal (digital) phone camera is allowed. The Rebirth Festival media team will record the complete festival via photos and videos, which will be online during and after the festival.

As a visitor, you are only allowed to take medication if the following conditions are met:

• Medication must be in its original and sealed packaging and provided with the original package leaflet.
• The use of the medication must be demonstrated by means of a statement by a doctor.

Sunscreen in a tube of no more than (100 ml) is allowed.

The following is a list of prohibited items. This is a representation of a non-exhaustive list. The Organization has the right to add items which it considers necessary to guarantee the safety on the Site or Event.

1: No provocative clothing and flags or clothing of football clubs or the like.
2: Professional photo, film and other recording equipment and selfie-sticks
3: Narcotics (drugs)
4: Pets
5: Liquids such as (aerosols with) deodorant, lighter gas and perfume
6: Glassware, sharp objects, umbrellas, weapons, laser pens
7: Food and drinks

The visitor may only carry the following items with him for personal use once accessing the site unless otherwise stated in the house rules of the event.

1: Medication
2: Sunscreen in a tube of no more than (100 ml) and lip balm
3: Mobile phone and power bank
4: Backpack
5: Hearing protection (earplugs)
6: Cigarettes and lighter
7: Keys, wallet
8: Clothing, shoes, poncho, (sun)glasses, lenses, cap
9: E-Smoker

It is possible that your ticket has ended up in your SPAM. Please check this first, if this is not the case you can contact our ticketing partner See Tickets (formerly Paylogic). Contact See Tickets via the following link: https://customerservice.paylogic.com/hc/en-us.

Via the “I lost my tickets” button you can have your tickets resent after you have entered your email address. We will send all valid tickets registered at this address.

If you need to change a name, for example, because you want to bring someone else with you or when you have bought a ticket from someone who has already personalized his or her ticket. That’s no problem. In that case there are two options:

Option 1: Sale your tickets through Ticketswap. Rebirth Events has an ongoing cooperation with this organization.
SecureSwap: sold tickets are exchanged for a new ticket which will directly be in the name of the new owner. The old ticket, still in the possession of the seller, will automatically become invalid. This makes it 100% safe to sell your and buy your tickets through this platform.

Option 2: You can easily and quickly change your ticket details using the ‘Name Change Module of Paylogic’. Please note that changes cost €5,- per ticket. Transferring tickets is possible until Friday 10 April 2020 – 11:59 AM.

Yes, that’s possible, below we explain what you have to do:

1. Buy a weekend + Residence camping ticket
2. Go to: customerservice@paylogic.eu or call https://customerservice.paylogic.com/hc/nl/articles/202198388-Telephone-Contact
3. Have the order id of your day ticket and order id of the weekend + Residence camping ticket handy.
4. An employee checks the payment and if both are paid you will be refunded the money from the day ticket.
5. Your day ticket will be invalidated and you can now enjoy a full weekend at Rebirth Festival with your weekend + Residence camping ticket

Pay attention!

1. The paid service costs of your day ticket will be refunded to you
2. The paid transaction costs of your day ticket will be refunded to you
3. You pay € 2.95 refund costs per order
4. A refund requires a few days processing time, depending on which bank you use it can take up to 5 days.

Yes, this is possible, send an e-mail to service@rebirth-residence.nl

You may not sell a ticket with the objective of making a profit. You can of course order a ticket for your friend and sell it on at the same price.

A Coin Ticket has the value of 15 consumption tokens. Scan your coin-ticket at the festival next to the main cash desk at the special E-Coins desk. Here you can exchange your e-ticket for tokens.

This year you can enjoy many extras as a REBiRTH Festival VIP. For example, there is a separate VIP entrance, you get an exclusive VIP bracelet and we’ve invested in the appearance of the VIP deck. You can also enjoy finger food, receive a welcome drink and there are VIP toilets.

Sadly, ticket fraud is still all too prevalent! This is why we have chosen to personalize the entrance tickets. This means that every ticket is unique and assigned to a specific person. The main reason is to combat large-scale resale by illegal tickets sellers and award loyal buyers.

After purchasing your ticket(s), you will receive an email from Paylogic which asks you for the personal details of each friend who joins you. You will receive your tickets by email afterwards.

• You can personalize the tickets until Friday 10 April 2020 – 11:59 AM.
• A valid ID card or passport is required. A copy won’t be accepted.

There are various parking areas around the festival grounds. Follow the yellow traffic signs and only park at the indicated places. In the context of the environment, we would like to ask you to carpool as much as possible or to travel by public transport.

Navigation address: Lage Raam, Haaren – follow the yellow traffic signs from this point.

Have you arranged a Taxi? The navigation address for your taxi is: Heusdensebaan, Haaren – follow the yellow traffic signs from this point.

A Kiss & Ride location has been set up close to the REBiRTH Festival site. Navigation address Kiss & Ride: Heusdensebaan, Haaren – follow the yellow traffic signs from this point.

REBiRTH Festival can be reached in different ways. For exact travel information, visit www.9292ov.nl.Our shuttle busses are driving every day between Oisterwijk railway station and the festival site. Tickets for the shuttle busses are available in our ticket shop. The timetable for the shuttle busses will be announced soon.

This year, shuttle busses operate according to a continuous schedule from Oisterwijk railway station. The shuttle runs on Friday, Saturday, Sunday and Monday. The timetable for the shuttle busses will be announced soon. Buy your shuttle bus ticket with a 10% discount, easy and fast through our ticketshop!

Rebirth Festival takes place at the festival site at the Raamse Akkers in Haaren.

If you come by bus or coach, indicate this in advance via the button below. You will receive a parking ticket and instructions for the driver from us via email. Coaches park at the Molenstraat, Helvoirt.

PAY ATTENTION! Registration is mandatory and free of charge, unregistered buses pay €35,- on the spot.

Register your bus / touringcar here!

This will be announced a few weeks before REBiRTH Festival.

Hell yes! Travel with one of our travel partners without stress to REBiRTH Festival. View all travel partners here.

Buy a parking ticket easily online in our ticket shop. Take this ticket to the parking where this ticket is scanned.

Are you traveling by plane to Rebirth Festival – Island of Infinity? The closest airport is Eindhoven Airport. However, the festival can also be easily reached from Schiphol (Amsterdam), Rotterdam – The Hague Airport or Zaventum (Brussels). From there you can easily travel by public transport to Oisterwijk Station where shuttle buses are waiting to take you to REBiRTH Festival. The shuttle bus times will be communicated later via our social media.